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Yes, I realize that this has been asked many times before. And I posted a similar follow up question on one of those earlier posts. But, as far as I can tell, it has never in fact been directly addressed, let alone fixed.
So I though to start fresh. Original title: Intel HD Graphics 4600 Incompatible with Windows 10? I am running a Dell XPS 15 9350 and recently updated to Win 10. Ever since, my Intel HD 4600 video driver 'fails and recovers' on a regular basis.
Also, the computer will not run video in full screen without adding enough judder to make it unwatchable. I recently did a 'refresh' which rolled me back from 8.1 to 8 (the factory image), and then upgraded to 10. Then I updated all of my drivers through Dell.
Then from Intel. The problem started with the 10 upgrade and has persisted. Today, I spent over 2 hours on line and on the phone with Dell, and they essentially rebuilt everything. After all was said and done, the verdict was that everything was fine (and was before they started), but that the driver failure was 'a known issue with Microsoft.' In other words, Windows 10 is simply not compatible with the Intel hardware / driver. And, to the the best of anyone's knowledge, it appears that Microsoft has yet to do anything about it. Now, from reading deeper into these forums, it seems that in June folks were at least alerted that 10 would be incompatible with this driver / hardware prior to installation.
As of January, I was not warned. And certainly would not have bothered to 'upgrade' had I been. Am I missing something? Dell's final advice was that it was broken on Microsoft's end, and that I was simply out of luck until Microsoft decided to own the problem and actually fix it. Am I missing something? I'd love to hear that I am missing something, that the issue has been addressed, and that Dell support is mistaken. I'm not getting that impression, though.
Excel File Of All Sic Codes For Business. If 10 really is incompatible with my hardware and nothing is going to be done about it, I'd like to roll back to (the reviled) 8 while it is still an option. Any pointers much appreciated. Hello Mezmo, Thank you for posting your query in Microsoft Community. We are glad to help you. Method 1: I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue. Follow these steps to run the troubleshooter: • Press “ Windows key + Q”. • Type “Troubleshooting” without quotes in the Search box and hit enter.
• Select “Hardware and Sound” from the Troubleshooter Window. • Select “Hardware and Devices” under Devices option. • Follow the On Screen instructions. Method 2: I request you to try installing the graphics driver in compatibility mode. Follow these steps to install the driver in compatibility mode and check if that helps. • Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘properties’. • Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you. Thanks and regards, Jenith. Tried the first step, and it actually cleaned up some of the hash and artifacts in playback.
But not all of it. Actually, very far from all of it. And the repeated and random 'stopped responding and recovered' error messages / interrupts are still in full effect. On to step two. Brand new version of the latest driver from Intel in hand, tried the compatibility mode -- and there is not compatibility profile available for Win 10. Which, for the driver itself being touted as the new and improved Win 10 driver -- “Intel® Graphics Driver for Windows® 10 [15.40][4th Gen] Version: 15.40.
(Latest) Date: ” -- is somewhat suspect out of the gate (perhaps Win 10 is the default, therefore not a pull-down option, but doesn't pay to assume, or make a lot of sense?) There is, however, a 'Program Compatibility Troubleshooter' that very eagerly offers, after running some analysis (which I cannot help but assume includes taking note of the operating system), 'recommended settings' for compatibility. Trick is, the recommendation is Windows XP Service Pack 3. Which is very much not helpful. Actually, I am omitting a step: every other time I ran the compatibility troubleshooter it simply declared that an 'incompatible program' had been 'detected' and that I was on my own. Which is also not particularly helpful. So, it would seem, back to the drawing board?